Write to us
By email to support@folnaro.app. We usually answer within two working days.
Support
How can we help?
You find most answers in the FAQ. If not, write to us. We read every message.
Contact and answers
FAQ
Trial, pricing, e-invoicing, GoBD, bank import, privacy and agents. Read the answers
Features in detail
What Folnaro can do and how its parts work together. See the overview
Common requests
Manage or cancel your subscription
Open Folnaro's settings and choose Subscription, or go straight to the subscription settings of your Apple Account.
Restore a purchase
Sign in to the App Store with the Apple Account you bought with, then choose "Restore Purchases" in Folnaro's purchase screen.
Request a refund
Apple decides on refunds. You can request one at reportaproblem.apple.com.
Move to a new Mac
Create a backup in Folnaro on the old Mac, copy it to the new Mac and restore it there in Folnaro.
Connect an agent
Under Agents in the settings you set up Claude Desktop, Claude Code, Codex or Cursor with one click. Then you decide in which areas the agent may write. Other MCP clients start the bundled helper folnaro-mcp inside the Folnaro app bundle.
Report a bug
To help us help you quickly, please send:
- the version of Folnaro (Folnaro menu, About Folnaro) and of macOS
- what you did, what you expected and what happened instead
- a screenshot, if it helps
Please do not send us real invoices, receipts or bank statements. If we need an example, we agree beforehand on how to anonymize it.