Guide

Correct an invoice without changing it

A wrong amount, a typo in the address, one line item too many: you do not edit an invoice after sending it. You correct it with a new document that refers to it.

As of

Cancellation invoice that refers to the original invoice and shows every amount with a negative sign.
  • Once your customer has an invoice, you do not change or delete it. You fix mistakes with a separate document.
  • If the whole invoice is wrong, you issue a cancellation invoice that reverses every amount, then a new invoice.
  • If only part is wrong, you issue an invoice correction for the change. It refers clearly to the original invoice.
  • Do not title the correction “Gutschrift”. Under German VAT law that word means a self-billing invoice your customer issues for you.
  • If you showed too much VAT, you owe it until you correct the invoice.

Why you do not change an invoice you sent

Once an invoice reaches your customer, it is part of your books and of theirs. Section 146 (4) of the German Fiscal Code (AO) says a record must not be altered in a way that hides its original content. The GoBD, the tax administration’s rules for digital bookkeeping, apply this to software: what has been recorded stays traceable.

For you this means: you do not open the old file, change a number and send it again under the same number. You write a new document that refers to the old invoice, and both stay in your records.

As long as an invoice is still a draft that nobody has received, you are free to edit it.

Cancellation invoice or invoice correction

There are two ways, and the right one depends on the mistake.

Situation Way
Wrong customer, wrong service period, the invoice should never have existed like this cancellation invoice, then a new invoice
A discount agreed later, one line item too many, fewer hours than billed invoice correction for the change
A missing or wrong detail, such as the service date or the VAT ID a correction with the right details, in Folnaro a cancellation invoice with a corrected copy
You want to bill something extra a new invoice

A cancellation invoice (Storno­rechnung) reverses the original invoice completely. It repeats every line item with the opposite sign, so both documents add up to zero. Then you write a new, correct invoice with a new number.

An invoice correction (Rechnungs­korrektur) changes only what was wrong. Section 31 (5) of the VAT implementing ordinance (UStDV) allows exactly that: only the missing or incorrect details need to be sent, in a document that refers specifically and unambiguously to the invoice. That document has to meet the same requirements of form and content as an invoice, so state the number and date of the original invoice.

Why a correction is not called Gutschrift

In everyday German, people say “Gutschrift” when they give money back. In the VAT Act the word means something else: a Gutschrift is an invoice your customer issues for a service you provided to them, when you agreed on that beforehand (section 14 (2) sentence 5 UStG). On such a self-billing invoice the word „Gutschrift“ is even mandatory (section 14 (4) sentence 1 no. 10 UStG).

If your correction carries the title “Gutschrift”, it can be read as such a self-billing document. In the worst case you end up with a document showing VAT you were not entitled to issue, and a tax debt under section 14c UStG. So title it „Rechnungs­korrektur“ or „Storno­rechnung“.

When the VAT was wrong

If you showed too much VAT, for example 19 % instead of 7 %, you owe the difference to the tax office (section 14c (1) UStG). You can correct it towards your customer; section 17 (1) UStG applies accordingly. In practice you send an invoice correction, or you cancel and invoice again, and correct the tax in the period of the correction.

If you showed VAT although you were not allowed to at all, you owe it as well (section 14c (2) UStG). Here a correction is only possible once there is no risk to tax revenue, meaning your customer has not deducted the input tax or has paid it back. You apply for it in writing at the tax office. In such cases your tax advisor helps.

Money back and open amounts

On paper, a cancellation invoice or correction gives your customer money back. Whether money actually moves depends on what they have paid:

  • If the invoice is still open, the correction simply reduces the amount due.
  • If they have paid more than they now owe, you transfer the rest back.
  • If nobody paid and you cancel, everything is settled.

This guide explains the rules in general and does not replace advice from a tax advisor.

Correct a finalized invoice in Folnaro

  1. Choose the way

    Decide whether the whole invoice is wrong (cancellation) or only part of it (invoice correction).

  2. Cancel

    Select the invoice and choose Cancel Invoice… in the Document menu. Enter an internal reason and, if you like, have a corrected copy created as a draft right away.

  3. Or correct

    Choose Document > Create Invoice Correction. Folnaro creates a draft with the line items as negative quantities. Keep only the lines that change.

  4. Check and finalize

    Check the amounts and the reference to the original invoice, then finalize. The document gets its own number.

  5. Send

    Send the cancellation invoice or invoice correction to your customer. The email names the invoice it is about.

  6. Settle

    If the customer has already paid, refund the amount and record the refund in the settlement section of the inspector.

In Folnaro

How Folnaro does it

A finalized invoice is locked in Folnaro, down to the database. Every kind of mistake has a way out that leaves the original invoice in place and links everything together.

  • Document > Cancel Invoice… creates a finalized cancellation invoice with its own number and, if you like, a corrected copy as a draft.
  • Document > Create Invoice Correction takes over the line items with negative quantities. The PDF is titled „Rechnungs­korrektur“ (invoice correction).
  • An invoice correction that would increase revenue cannot be finalized. Anything extra goes on a new invoice.
  • The settlement section in the inspector shows what the customer is owed and what is still to be refunded.
  • Cancelling and recording payments keep working without an active subscription.
Cancellation invoice that refers to the original invoice and shows every amount with a negative sign.

Sources

Laws and administrative guidance in the version in force on the date above.

  1. Section 31 (5) UStDV, correcting an invoice (German) read on
  2. Section 14c UStG, VAT shown incorrectly or without entitlement (German) read on
  3. Section 14 UStG, issuing invoices; self-billing in (2) sentence 5, the word “Gutschrift” in (4) sentence 1 no. 10 (German) read on
  4. Section 146 (4) AO, records must not be altered (German) read on
  5. IHK München, principles of electronic bookkeeping (GoBD, German) GoBD of 28 November 2019 as amended read on

This guide explains the rules in general and is not tax advice. How they apply to you is best settled with your tax advisor.

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